Refund policy

Return and Refund Policy

At Mimi's Sweet Escapes, your satisfaction is our top priority. Because we craft fresh, handmade baked goods, please review our policy carefully.

Perishable Items Due to the nature of our products, all baked goods and perishable items are final sale and non-refundable once delivered. We are unable to accept returns on food items.

Pre-Orders may be cancelled for a full refund up to 2 days before the scheduled fulfillment date. Cancellations after that window are not eligible for a refund

  Custom Orders may be cancelled for a full refund up to 1 week before the scheduled fulfillment date. After that window, cancellations are not eligible for a refund as ingredients and preparation will already be underway.

Damaged or Incorrect Orders If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at [your email] with your order number and a photo of the item. We will offer a replacement or store credit at our discretion.

Questions? Contact us at mimissweetescapes@gmail.com.